Personal welcome
Personal welcome briefings are provided at the start of your holiday. We will hand over your rental bike and any necessary equipment. We'll also explain more about your itinerary and luggage transport.
Luggage transport
You will not need to carry your suitcase whilst on tour and you can use a small day backpack or pannier. We will transport your bags from hotel to hotel using our included daily transport service.
Travel documents and GPS
You will receive an extensive route description pack upon arrival. This includes route maps, descriptions, and information about cultural and culinary highlights. You can also request GPX files too.
Our routes
We invest a lot of time and money in selecting and developing all routes. This allows us to guarantee that you’ll follow the most beautiful trails. We also provide our signage along the route.
Hotels
All hotels are checked by us several times per year. We carefully select hotels that focus on the needs of our active customers with excellent facilities close to the routes or trails.
Service Hotline
During your holiday, you can reach our Service Hotline 24 hours a day to help you in case of problems. You’ll be able to travel knowing that there is always someone to contact.