Available to help you each step of the way

Our guides take daily care of the well-being of our guests during their cycling or walking holidays. You always have a contact person on hand nearby who knows the country and its people very well. They'll deal with your enquiries with enthusiasm and passion to make your holiday as pleasant and smooth as possible.

Eurobike Saddlebags

Welcome reception

On (almost) all tours you will be greeted personally at the destination and receive many valuable and useful tips for and about your trip. Whether it is questions about the route, or services such as train tickets or boat trips or other matters, our staff will answer all your questions. In addition, the finer details of the respective routes will be discussed with you in detail.

Personal transfer of the rental bikes

Our bicycles are not waiting to be picked up somewhere in the bicycle cellar at the arrival hotel, but are usually handed over to you personally by our guides. So the bikes can be adapted by the specialist to your individual needs and there is nothing to prevent you from quickly starting a wonderful cycling week.

Emergency contacts

For urgent questions or in case of emergency, a supervisor is available in your area. We can quickly provide a solution and provide the necessary assistance if necessary. We respond directly through our office staff or our on-site supervisor. 

Personal luggage transport

On our cycling tours, you only travel with light-day luggage. If possible, we try to handle the luggage transfer with our reliable staff and only use taxi service in exceptional cases. This guarantees a punctual and careful delivery to the next hotel. Your luggage will usually be waiting for you when you arrive at the hotel.  

Personal return transfers

The starting point of the journey is not always easy to reach by public transport. That's why we also offer return transfers on many bike tours. During this trip, we receive your first-hand travel feedback instantly, we can give you recommendations for future cycling trips and, most importantly, we can say goodbye in person before you head home.